Prime provide models in service delivery

Last year myself and some colleagues at the University of Melbourne worked with the Brotherhood of St Laurence on an evidence review of prime provider models.  There was – and still is – great enthusiasm for these models and we wanted to explore whether or not there was the evidence base to warrant the attention these ways of working were attracting.

Following on from this publication the Melbourne team put together a piece for the Australian Journal of Public Administration which draws on the evidence from the review and further sets out a series of questions which we argue will be crucial to consider in taking this debate forward.  We conclude that there are some significant issues yet to be resolved in terms of this model and there may be particularly pressing implications for organisations in the not for profit sector.

You can find the paper here, it appears in the June issue of the AJPA which has a lovely pink cover.


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